DISTANCE SALES CONTRACT

DISTANCE SALES CONTRACT

Last updated: October 13, 2026

1. PARTIES

This Distance Sales Contract (“Contract”) is entered into between the Seller, whose details are provided below, and the consumer (“Buyer”) who purchases products or services electronically via the www.beauticaclinic.net website, within the framework of applicable legislation.

1.1. Seller Information
Trade Name: BEAUTİCA CLİNİC SAĞLIK VE TURİZM HİZMETLERİ LİMİTED ŞİRKETİ
Brand: Beautica Clinic
Website: https://beauticaclinic.net
Address: BARIŞ MAH. EĞİTİM VADİSİ BULVARI BUL. D1 BLOK NO: 31/1 İÇ KAPI NO: 5 BEYLİKDÜZÜ / İSTANBUL
Tax Office: Beylikdüzü Tax Office
Tax Number: 1601922571
Trade Registry Number: 1077910
E-mail: info@beauticaclinic.net
Phone: +90 535 252 8955

Hereinafter, BEAUTİCA CLİNİC SAĞLIK VE TURİZM HİZMETLERİ LİMİTED ŞİRKETİ shall be referred to as the “Seller” and the person placing an order via the website as the “Buyer.”

2. SUBJECT OF THE CONTRACT

The subject of this Contract is the sale and provision of products or services ordered electronically by the Buyer via the Seller’s website, and the determination of the Parties’ rights and obligations.

Services provided by Beautica Clinic may include, depending on the content of the relevant order, dental services, dental treatment planning, aesthetic dentistry applications, consultation, appointment reservation, and other services explicitly stated on the website.

Application of the Contract is subject to the nature of the ordered product or service and the conditions stipulated in applicable legislation.

3. ORDER AND FORMATION OF THE CONTRACT

The Buyer is informed about the characteristics, scope, total price, payment method, conditions of service provision, and applicable cancellation, return, and withdrawal rights before placing an order.

By completing the order electronically, the Buyer declares that they have received the relevant preliminary information and accepted the contract terms.

An order placed electronically constitutes the formation of the contract within the framework of applicable legislation. In orders requiring payment, the Buyer explicitly sees the payment obligation before completing the order.

The Contract and order information are presented or communicated to the Buyer in a manner that allows subsequent access and retention in electronic form.

4. PRODUCT AND SERVICE INFORMATION

The name, scope, duration (if any), quantity, appointment details, sales price including taxes, and other essential features of the product or service subject to the order are specified on the order screen.

The information applicable to each order includes:

– Name and description of the product or service
– Scope of the service and number of sessions (if any)
– Location where the service will be provided and appointment date (if any)
– Total sales price including taxes
– Available payment methods
– Conditions regarding provision of the service or delivery of the product

In dental services, the treatment plan may be determined following the necessary examination and clinical evaluation. When changes are required due to medical necessity, the Buyer is informed and necessary approvals are obtained. A separate information and approval process is followed for additional services.

Purchase of a service does not imply a guarantee that a specific medical outcome will be achieved.

5. SALES PRICE AND PAYMENT

The Buyer accepts to pay the total sales price including taxes as notified during the order.

Payments made via the website may be processed through iyzico payment infrastructure using Virtual POS or payment link (Pay by Link), subject to availability.

Payment transactions are executed within the framework of the security procedures and applicable terms of the relevant payment service provider.

iyzico is the payment service provider facilitating the execution of payment transactions. The seller of the product or service subject to the order is BEAUTİCA CLİNİC SAĞLIK VE TURİZM HİZMETLERİ LİMİTED ŞİRKETİ.

In case of payment failure or non-approval of the payment transaction, the order may not be completed. The Buyer may use an alternative payment method if necessary.

The Seller issues invoices and other financial documents required under applicable legislation.

6. PROVISION OF SERVICE AND APPOINTMENT

The Seller undertakes to provide the service subject to the order in accordance with the scope and conditions specified during the order.

For services requiring appointments, the appointment date, time, and location where the service will be provided are communicated to the Buyer electronically or via other appropriate communication channels.

When an appointment needs to be changed, postponed, or cancelled, the Buyer may contact the Seller through the following communication channels:

E-mail: info@beauticaclinic.net
Phone: +90 535 252 8955

Appointment change and cancellation requests are evaluated taking into account service-specific conditions and applicable legislation.

Provision of medical services is subject to the necessary examination, clinical evaluation, medical suitability, and informed consent processes.

7. RIGHT OF WITHDRAWAL

The Buyer’s right of withdrawal is determined according to the nature of the product or service subject to the order and the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

In distance contracts where the right of withdrawal applies, as a general rule, the Buyer may exercise the right of withdrawal within fourteen days from the date of formation of the contract in service contracts; and from the date of delivery of the goods in sales of goods. Statutory exceptions and special periods are reserved.

In cases where the right of withdrawal applies, the Buyer may communicate the withdrawal notification to the Seller via the following contact information:

Seller: BEAUTİCA CLİNİC SAĞLIK VE TURİZM HİZMETLERİ LİMİTED ŞİRKETİ
E-mail: info@beauticaclinic.net
Address: BARIŞ MAH. EĞİTİM VADİSİ BULVARI BUL. D1 BLOK NO: 31/1 İÇ KAPI NO: 5 BEYLİKDÜZÜ / İSTANBUL

Including the order number, the Buyer’s name and surname, and information about the product or service subject to the order in the notification will facilitate the prompt execution of the process.

In case of valid exercise of the right of withdrawal, the refund of the price paid is made within the period and conditions specified in applicable legislation.

Statutory exceptions to the right of withdrawal apply only when the relevant conditions materialize in the concrete case. The nature of the health service, commencement of service provision, and the scope of the contract are taken into account in this evaluation.

8. CANCELLATION AND RETURN CONDITIONS

Appointment cancellation, date change, advance payment, deposit, and fee refund processes are evaluated according to the nature of the purchased service and applicable legislation.

The Buyer’s statutory right of withdrawal, rights regarding defective services, and other mandatory consumer rights are reserved.

In cases where the service cannot be provided, the order is cancelled by the Seller, or a fee refund is required under applicable legislation, the Seller executes the refund processes in compliance with applicable legislation.

Refund processes are, as a rule, executed through the payment instrument used for the original payment. Processing times by banks or payment institutions may affect the time for the amount to appear in the Buyer’s account.

Service-specific cancellation and return conditions additionally announced by the Seller are communicated to the Buyer prior to purchase. These conditions cannot eliminate rights arising from the Buyer’s mandatory consumer legislation.

9. RIGHTS AND OBLIGATIONS OF THE PARTIES

9.1. Buyer’s Obligations

The Buyer accepts that the contact, invoice, and other information provided during the order are accurate and up-to-date.

The Buyer is obliged to correctly share the information necessary for the provision of the service. In health services, health information necessary for the safe execution of the treatment must be accurately communicated to the relevant healthcare professionals.

9.2. Seller’s Obligations

The Seller is obliged to provide the product or service subject to the order in accordance with the conditions announced and accepted by the Buyer.

The Seller provides necessary information regarding the order and payment process; evaluates applications, complaints, cancellation, and return requests within the scope of applicable legislation.

The Seller cannot apply provisions that eliminate or limit the consumer’s statutory rights.

10. PROTECTION OF PERSONAL DATA AND CONFIDENTIALITY

The Buyer’s personal data may be processed in compliance with applicable personal data protection legislation for the purposes of order creation, execution of payment transactions, provision of services, invoicing, customer communication, and fulfillment of legal obligations.

Information necessary for the execution of payment transactions may be shared with relevant payment service providers.

Processing of special category personal data, including health data, is subject to Law No. 6698 on the Protection of Personal Data and applicable legislation.

Details regarding the processing of personal data are explained in the Privacy Policy and the Disclosure Text on Processing of Personal Data published on the website.

The Buyer can access these texts via the website.

11. FORCE MAJEURE

Natural disasters, war, epidemics, decisions of official authorities, large-scale infrastructure outages, and similar events beyond the reasonable control of the Parties may constitute force majeure depending on the conditions of the concrete case.

In the event that the fulfillment of obligations is affected due to force majeure, the affected Party notifies the other Party as soon as reasonably possible.

This provision cannot be interpreted in a manner that eliminates the consumer’s rights arising from mandatory legislation.

12. DISPUTE RESOLUTION

Turkish law applies to the implementation of this Contract.

In disputes arising from consumer transactions, application may be made to Consumer Arbitration Committees within the framework of the monetary limits as of the date of application and applicable legislation.

In disputes to be heard in Consumer Courts, the mediation requirement provisions under applicable legislation apply.

Competent authorities are determined according to the Buyer’s statutory right of application and applicable legislation.

13. VALIDITY

The Buyer accepts that they had the opportunity to review and retain this Contract before completing the order, and that they received the necessary preliminary information regarding the order.

This Contract enters into force on the date it is formed electronically.

Electronic acceptance of this Contract does not eliminate the Buyer’s rights under applicable legislation.

SELLER

BEAUTİCA CLİNİC SAĞLIK VE TURİZM HİZMETLERİ LİMİTED ŞİRKETİ

Website: https://beauticaclinic.net
E-mail: info@beauticaclinic.net
Phone: +90 535 252 8955

Address: Barış, Eğitim Vadisi Blv. 31/1, 34000 Beylikdüzü/İstanbul